**** poor service

I had an fnb bank acount for some time and I hardly used it as I am banking with nedbank most of the time. I am spending the last 6 months abroad and will be here till end november. My fnb account was closed because I was un aware that they debited some 30 od rand for service on 0 ballance? leaving it in negative. Nevertheless the online banking I rediscovered and I was able to open a new account. I transfered a lot of money from my ofs**** account to this new fnb account and was impressed with the quick transfer time and now need to pay some money to my nedbank account to pay my credit cards as the interest is piling up. After all the trying I recieve an error saying no data returned. After contacting via online system I get response to send snapshot. Did this recieved mail that I should call the bank. I rep**** that I cant due to my roaming. I asked if the bank could call me on my international number. No response. Weeks later nedbank interest sky high and my money in an account I cant touch. To think I wanted to move all my business to fnb. Be aware stay away service is just good for the first few days. I cant use my own money what a joke who is going to pay my nedbank fees