Pin issued, does not work
<p>I went into FNB Jacaranda Centre branch yesterday for the sole purpose to obtain a pin for my Credit Card.</p> <p>They told me the card is active and issued a new pin. When I swiped my Credit Card today, the card machine read incorect pin.</p> <p>FNB sure knows how to inconvenience their clients, THANKS FOR NOTHING</p>
Good day Ms. Michele van der vyver
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. Michele van der vyver
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***