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<p>I no longer use my FNB Gold Cheque account and have tried to closed it on several occasions, i am unable to go to a branch during the week / saturday and branches do not operate on Sunday's, on one occasion i managed to go to a branch but they could not help me because a hold has been placed on my account by Jaqueline Coetzee ( ********** 294) the branch consultant tried calling her to no avail, i've tried daily for the last 2 weeks with no success. </p> <p> </p> <p>Please help as i'm inccuring costs on this account that is not in use. </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)