nR
natasha R
1 reviews | Active since Mar 2011
04 Jul 2019, 14:28
Pick up your phones...Gosh
I think this is now the only way to get through to FNB been on the phone first session 1.5hrs an thereafer 1h.20mins.. My debit orders have still not been reversed even after my complaint on Monday.. yes someone did contact me but how long does it take for a debit to be reversed.. in my theory almost immediately... FNB !
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FNB (First National Bank)'s replyOfficial
04 Jul 2019, 15:39Good day Natasha,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply04 Jul 2019, 15:39
Official
Good day Natasha,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
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