Phoneless and no service

<p>So someone called me from fnb smart devices and offered me the Conexis cellphone, i accepted and requested 2 phones. The phones both arrived on 7 June, they arrived with 4 sim cards, now obviously the idiot who sold me the phones did not mention anything about 4 sim cards. I inserted the sim cards however the A1 has given problems, to cut the long story short, i was sent from pillar to post for 2 weeks and when i finally get to the right dept they tell me i should have called in 7 days. So they agree to collect the phone but guess what i have to pay for them to collect the phone like ***. Dear FNB of there is anyone out there with a bit of service pls assist.</p>