CS
Cristel S

1 reviews | Active since Nov 2015

16 Nov 2015, 16:13

Phone me one more time - I dare you

Received 3 calls on Saturday and two today. FNB, if you phone me one more time to sell life insurance of whatever you want to sell me, I will change banks. I dare you... phone me again. On Saturday I asked to take me off you phoning list, but this obviously fell on deaf ears.<br> <br> Also, why do you charge R3 for every toll gate I pass if I use my petrol card? Only later found out if use my cheque card then you dont charge me. That makes no sense... <br> <br> Please do not phone me again to sell me anything, ever again.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Nov 2015, 16:39
Official
Hello Stella_13,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Value banking services who will provide you with feedback.

The reference number is 813108.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)