ED
EDINGTON D

1 reviews | Active since Nov 2013

13 Feb 2019, 12:54

Phone Just brings

FNB have been texting me and threatening to close my account unless i call the number provided ( ********** 333) regarding some tax information. I have been calling this number for a week now and noone answers, why cant they beef up their call centres if they are busy than wasting our hard earned airtimes. That's disappointing

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Feb 2019, 13:19
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)