1 reviews | Active since Mar 2009
Phone
Last week i called the call centre to apply for a phone, however an agent who i dont remember her name of which she did a security check on my profile and she said someone will contact me within 48 hours till now am still waiting. is this how you help your customers?
Regards Tebogo Bambo. ********** 166
Hello Tebogo19,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Tebogo19,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)