Phenomenal Service as expected.

<p>I feel that I have to thank FNB for their level of prefessionalism and customer support. They managed to turn an unconvenience into and experience that actually sells them as a fantastic institution to do business with.</p> <p> </p> <p>I requested an insurance quote a few months ago, and was extremely happy with the service I received. Unfortunately, the new rate didn't beat my current rate, so I requested that the quote be cancelled. Earlier this month (Feb) I noticed that the insurance premium did actually go off my account. So not a great situation, but one email from my side, and it's all been sorted out. I didn't have to phone the bank continuesly, I was phoned and kept up to date with the process, which is a relief.</p> <p> </p> <p>Thank you Ryan Murry, for your great service! Like I said, you guys turned an inconvenience into a situation where I'm once again glad I'm banking with FNB.</p> <p> </p> <p>Kind regards,</p> <p>Riaan Smit</p>