JC
Johann C
1 reviews | Active since Mar 2010
03 Mar 2026, 10:16
PETRO CREDIT CARD DISASTER
No service from the commercial credit card department 2 weeks after sending documentation throught. FNB is forcing the use of Petro Credit cards instead of normal debit petrol cards, but does not seem to have the capacity to process this on their end. I am left frustrated, without success and rude consultants wanting that promises to follow up, but nothing happens.
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Replies (2)JC
Johann C's updateReviewer Update
05 Mar 2026, 16:342 Business days later, no feedback, countless calls with staff just saying there is a back log, this is back log created by FNB. No feedback, no progress, no indication, nothing except keeping the customer frustrated. BAD SERVICE BAD SERVICE BAD SERVICE!
JC
Johann C's update05 Mar 2026, 16:34
Reviewer Update
2 Business days later, no feedback, countless calls with staff just saying there is a back log, this is back log created by FNB. No feedback, no progress, no indication, nothing except keeping the customer frustrated. BAD SERVICE BAD SERVICE BAD SERVICE!
JC
Johann C's updateReviewer Update
05 Mar 2026, 16:40Hours on the phone, no resolve. We will escalate sir - then nothing again...
JC
Johann C's update05 Mar 2026, 16:40
Reviewer Update
Hours on the phone, no resolve. We will escalate sir - then nothing again...