Pethetic service
<p>I cancelled my contract with FNB. on the 15th November 2016 went to to Vodacom shop secunda to port my number over to them but couldn't. The helpful consultant by the name of Shadrack from Vodacom shop[ Secunda called Fnb and their port department to find out where the problem might be. He was advised by Vodacom that FNB hasn't released the number, called FNB and several requests were logged but no 1 is getting back to me it's 10 days now struggling with a number to be released. the agents who took from pillar to post their names are Thobile, Thabiso, Biandre (full of attitude Agent) and Riaan GaFOOR. THIS IS THE WORST SERVICE I HAVE EVER RECEICED. MY CONTACT NUMBER: ********** 250 </p> <p> </p>
Good day Mr. mccosini-shadrack
Thank you for posting your FNB connect product service experience and the feedback in this regard. Kindly note that your matter has been logged as a high priority complaint with the following reference number ***. You will receive feedback in 24 to 48 working hours.
We do apologize once again for the service experience in question.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resoltuion
(W): ***
E-mail: ***
Good day Mr. mccosini-shadrack
Thank you for posting your FNB connect product service experience and the feedback in this regard. Kindly note that your matter has been logged as a high priority complaint with the following reference number ***. You will receive feedback in 24 to 48 working hours.
We do apologize once again for the service experience in question.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resoltuion
(W): ***
E-mail: ***