1 reviews | Active since Oct 2018
Pethatic Services
I'm utterly disgusted with the service I received and still busy getting from FNB Credit Card devision. I've app**** for a CC 21/09/2018 And still no CC.. I called the call center numerous times and even asked for the team leader to call me back with regards to the SLA- even this also happened.
I would highly advised anyone who want to apply for a CC to use another bank. Never ever had i received such bad services from an AI.
Good Jackie,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Jackie,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)