DF
David F

1 reviews | Active since Mar 2011

07 May 2019, 11:00

Personal service? What *******!

How pathetic! I have been waiting for more than an hour and a half for someone to answer my call at the call center. Private Client my ASS!

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply07 May 2019, 15:06
Official
Good Day David
  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, 
Hello Peter Team 
Tel number: *** 

DF
David F's update09 May 2019, 09:26
Reviewer Update
Day 3...STILL NO RESPONSE!
DF
David F's update09 May 2019, 14:13
Reviewer Update
David Radebe responded and the issue was sorted in less than a minute. Thank you David