Personal Loans

<p>I am very disturbed with the service with FNB and the personal loans department. It does not make sense that you get an sms stating that you have been approved for a loan, and then when called the agent states that its pending a decline. or that the me as the client declined the offer. why would I do that if I required FNB's help. I need this to be sorted out as, I am made arrangements because of the sms that stated I was approved. this is honestly terrible to misinform a customer in the first place</p>