MB
Monique B

1 reviews | Active since Aug 2016

27 Oct 2017, 09:52

Personal loans

I paid your loan in June and it still reflected on my profile that its owing. I sent the proof of payment to Experian on the 09th Oct and now there is a dispute loaded on my profile and they said they waiting for proof of payment from you. I am busy apply for a bond and this is cause unnecessary problems for me.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Oct 2017, 11:25
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)