DD
Dim D

1 reviews | Active since Sept 2018

15 Nov 2018, 17:07

Personal loan term

Hi FNB, i cant seem to get help over the phone call

Now, can you explain to me how your personal loans term are calculated? I took out a 6months term loan in August 2018,i was under the impression that it will end in february,however your statement says it ends in march 2019????

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Nov 2018, 09:33
Official
Good day Dimakatso, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Loans who will investigate and provide you with feedback.

The reference number is ***NF.

Regards 

Hello Peter Complaints Team

*** (option one)