Personal Loan Settlement dispute

<p> Can someone please explain this to me. When I checked my balance on my loan last week it was less than the amount shown on the settlement letter today. Even worse you’ve deducted R1766 for this month already so how come the balance is more that it was a week ago? What happened to the R1766 you deducted last night, did it just vanish?</p> <p>And if you don’t penalize people for settling early why is the settlement amount more than the balance? Should the amount not be less insurance and interest?</p> <p>If my loan ends in April 2017 then its R1766*11 months= R19426. R1766 includes insurance and interest correct? It look like I’ll still be paying for interest for a loan I have already paid off? From where I’m standing all you did was minus the insurance money that’s it. What about the admin fee of R57 which equals to R57*11= R627 why is that its not taken off? What admin will I be paying for?</p> <p>What do you mean you don’t penalize people for early settlement when my settlement amount is more than my balance (which actually went up this morning instead of going down after you deducted last night *shady*)?</p> <p> </p>