1 reviews | Active since Sept 2014
Personal Loan Settlement
<p>Acc No: ********** 694692</p> <p>Good day</p> <p> </p> <p>I have a complaint regarding the personal loan that i settled. this was the loan amount R13110.05</p> <p>This is the payment done by me</p> <p>08-Se**** TRANSFER - LOAN CREDIT 400.56</p> <p>07-Se**** CHEQUE PAYMENT 12,709.49</p> <p>25-Aug-16 DEBIT ORDER 621.85</p> <p> </p> <p>i want to know if on the 8th September 2016 it showed 0.00 balance why on the</p> <p>09-Se**** DEBIT ADJUSTMENT -2,083.41</p> <p>Was added to this if it was paid up. This morning R 621.85 was deducted from my account why? I cannot be paying you more.</p>
Good Day Miss Langenhoven,
Thank you for taking my call ealier,kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Miss Langenhoven,
Thank you for taking my call ealier,kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)