personal loan loaded on my account

Item: FNB (First National Bank)
Rating: 2
Author: tougheeda P

i have a personal loan loaded onto my online account. i did not approve this , never received any funds. i want it removed URGENTLY as im applying for a house bond my id *** 080 *** -personal loan i would also like to knw who authorised this on my account.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

28 Sept 2015, 12:59

Hello tougheedap,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 767584.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply28 Sept 2015, 12:59

Official