Personal loan department
I have sent 3 emails. No response. Everyday 10minutes call and high volume of calls never get answered or call gets dropped. Wasted so much money on calls.
I settled my loan yet you deducted the installment. I would like I refund.
Your service is pathetic.
Hello Tyron-du-toit,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Hello Tyron-du-toit,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
***
I do apologise for any inconvenience caused.
Regards,
Client Experience Team