AG
Alberto G
1 reviews | Active since Apr 2019
08 Apr 2019, 14:28
Personal loan debit order
Good day
There was a transfer of R977.40 that went off my account today paid to my loan account. I did not authorize this transfer and will struggle to get through this month because of this transfer. I'm trying to get through to the customer service number supp**** but there is no answer for the past 20 minutes. Please could you assist in reversing this transfer?
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FNB (First National Bank)'s replyOfficial
08 Apr 2019, 15:23 Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply08 Apr 2019, 15:23
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)