MB
Melani B

1 reviews | Active since Jan 2015

05 Feb 2015, 07:00

Personal Loan Application - To date no call

I app**** for a personal loan online via my internet banking, my loan was approved in principal however I had problems when it came to the second last page of completion. I requested FNB 2 contact me twice now already. NO CALL RECIEVED.<br> I am so disappointed. All these funds are being spent on branding and telling u how wonderful FNB is when actually they just *** get over yourself if you do not want to do business with me I will close my account and go somewhere else.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Feb 2015, 08:30
Official
Hello MelG1984,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 618139.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)