sM
sapna M

1 reviews | Active since Dec 2014

13 Mar 2017, 14:11

Personal loan

<p>I recently app**** for a personal loan with FNB. And a consultant was to contact me. Their idea of contacting a person is by miss calling them and sending an sms saying we are unable to contact you. Yet they cut the call before you can answer.</p> <p> </p> <p> </p> <p>This bank has offered me no rewards whatsoever... no credit cards no loans.... pathetic in fact.</p> <p>Rather bank else where.</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Mar 2017, 15:13
Official

Good day Mr. Sapnamaharaj95

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

sM
sapna M's update14 Mar 2017, 12:09
Reviewer Update

A lady has contacted me who sounded as if she was in a hurry, could barely hear a word she said. Please get an appropriate person to call me.

Regards

Victor Dlamini

********** 882