CW
Chantel W

1 reviews | Active since Sept 2012

03 May 2018, 13:56

Personal Loan

It is extremely frustrating if your own bank is not willing to assist you when you have gone through a bad time. Everyone at sometime in life go through some or other crisis and face a bit of financial constraint.

The worst however is that I now have a permanent job with a poor credit history and trying to fix things, however I am unable to do so as my application keeps getting declined. I have asked FNB to assist with a Personal Loan not for millions but less than R120K and they not willing to even try motivate it.

People get caught in ****s and then turn to loan sharks due to their banks not willing to assist. They most definitely do not ask "How can we help you". I just asked for one chance to fix my credit record as my affordability is more than enough.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 May 2018, 16:08
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Loans who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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