1 reviews | Active since Jan 2014
Personal loan
Called in to sort my personal loan out. To my surprise, I spoke to Jennifer and sibusiso gamede(teamleader). He was very arrogant n screaming at me. He promised that I would get my money back but when I called in the next day no call was logged. How ********* has fnb become? After being with fnb for more than 14years Im starting to think that maybe it was a mistake to stay with you'll.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)