CP
Cavell P

1 reviews | Active since Nov 2017

25 Nov 2017, 10:43

Personal Loan

Pathetic! Customer service is absolutely pathetic!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Nov 2017, 12:03
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)