TS
Theresa S
1 reviews | Active since Feb 2015
17 Feb 2015, 12:43
PERSONAL LOAN
I was offered a Loan today which I was told I qualify. Now all of a sudden I get an sms which states \I currently do not qualify"I was really counting on this loan as it is for an emergency?"""
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Replies (1)
FNB (First National Bank)'s replyOfficial
19 Feb 2015, 09:31Hello Tess1702,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 627580.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 627580.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply19 Feb 2015, 09:31
Official
Hello Tess1702,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 627580.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 627580.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)