1 reviews | Active since Oct 2015
Personal Injustice
i took out a temporary loan with FNB IN 2014. It was a month long loan which i settled on the 26th September and even have a paid up letter to confirm. throughout the years i have noticed that a default and the status of the account had always been that i owe. i raised the issue with FNB about 2 months ago, i was told that this would be amended with the Credit bureaus. To this day i am still a non payer and defaulter.
ironically, i app**** for a bond with my spouse, we were declined by FNB but Standard Bank considered us. i have sent numerous emails and phoned in numerous times where at some stage i was told i needed a card number of an account i no longer.
FNB has failed to take accountability and subsequently destroyed my chances of getting a home loan.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
