Personal details shared with 3rd PARTY

Item: FNB (First National Bank)
Rating: 2
Author: Pieter J

I recently opened a savings account at fnb, now all types of debt collecting agencies are phoning me regarding an outstanding loan I allegedly have with STANDARD BANK!!? FNB gave / Shares my & your contact details with 3rd parties. I previously was with Capitec bank for sometime and had no such isues!!! Im so angry!!! Now Im being harassed 24 / 7. I want an Answer from FNB!!!

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Replies (1)

FNB (First National Bank)'s replyOfficial

22 Feb 2016, 08:22

Hello Pieter1978,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 873340.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply22 Feb 2016, 08:22

Official