CA
Charl A
1 reviews | Active since Aug 2021
16 Aug 2021, 16:26
Personal detail not safe
FNB claim that personal data is safe with them. Yet, when I made changes to my card an email with all my personal detail was send to an address not belonging to me that I did not submitted to them. Enquiries via telephone brought me no where as you only get promises. I lodged complaints via the website with only promises and no results. I do not know how to resolve this anymore.
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Charl A's updateReviewer Update
23 Aug 2021, 12:56Thank you FNB for immediately send me a mail and state that a consultant will contact me within 24-48 Hours. It is now however one week or 192 Hour later and still no call or other reply from FNB.
Regards, Charl.
Regards, Charl.
CA
Charl A's update23 Aug 2021, 12:56
Reviewer Update
Thank you FNB for immediately send me a mail and state that a consultant will contact me within 24-48 Hours. It is now however one week or 192 Hour later and still no call or other reply from FNB.
Regards, Charl.
Regards, Charl.