1 reviews | Active since Jun 2010
Personal Banking Service Atrocious
<p>I am very unsatisfied, with the level of service FNB has been giving me. My personal banker ignores my emails outright 80% of the time. Herewith a log of our interactions so far. I am considering moving banks since your level of service is shocking. I don’t like pointing someone out specifically but this has gotten to a point where I have no other choice.</p> <p> </p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)