ML
Michael L

1 reviews | Active since Mar 2009

13 Jan 2016, 16:30

Personal banker not contacting

One has to wonder what the point of having a \personal banker"is when they couldn't be bothered to contact you when you ask for their assistance. I requested to be contacted via the FNB site on the 5 Jan 2016"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jan 2016, 08:42
Official
Hello ignition,

Thank you for your posting, we apologize for the frustration this must have caused.

A formal complaint has been logged under the reference 847925 and escalated to our Premier Banking division whom will provide you with feedback.

Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)