Personal Banker For FNB Premier Clients

<p>FNB advertises far and wide that their Premier clients get a so called personal banker.</p> <p>Please don't move to FNB for this reason, it's not a personal banker. You will be happy to get a reply from them, if you do, after more than a week. (they claim within one business day)</p> <p>I had to contact my so called personal banker more than once, and with some messages they did not even bother to reply.</p> <p>If you try calling them they answer after maybe 30 minutes (telling you they have more callers than normally)(even though I hear it every time so it seams like normal!)</p> <p>Moving to Capitec as I get more value for my money, less fees and at only R5 a month. (FNB charges a fee to send a email notification????)</p> <p>Bad service, so called personal banker.</p>