1 reviews | Active since Jan 2017
Personal Banker For FNB Premier Clients
<p>This is my second review, or in this case a message (because they actually reply within one business day after a Hello Peter review) about the so called personal banker that FNB Premier clients are supposed to receive. Will you please respond to my latest message, as I really do need a answer. Please do not bother responding to the other older ones, I sorted them out myself. You guys did respond about two-three days later on the last one, only to tell me that they will be sending it to another department. Still waiting. Not happy FNB.<br />Anyone else wanting to go the Premier route for so called personal Banker, please don't, its not worth it. Just take the cheaper Gold option, they give the same service for much less.</p>
Good day Mr. jurgens schoeman
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr. jurgens schoeman
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
