1 reviews | Active since Oct 2012
People who love challenges - try and open a FNB Business Account (Bucket list item)
The day when I've decided to open a business account at FNB I didn't realize the huge mistake I've made. Very quick to open the account and except my deposit, not so quick to activate the account for transactions. The experience to say the least was the worst I've ever experienced in any way or form.
There is no complete list of documentation that is required when you apply online. You receive a mail stating this should be send through and then the cat and mouse games begin. Every time something else is required. To the point where I had to send stuff 2 or 3 times because they "didn't receive" it even though you receive an automated reply stating they've received it. It's been 28 days now.... and every time the response is, no it will take 2-3 business days.
I have sent no less than 15 emails to get this resolved and still received a mail today with a request to send a copy of an ID but it doesn't even state whose ID is requested? Is it a beneficiary or a trustee ID... no one will know, but the best is, reply and ask then it will take 2-3 business days again.
All I can say is best of luck to everyone that want's to open an account.......
