Pensioner's money not safe in the Bank

Item: FNB (First National Bank)
Rating: 1
Author: Palesa R

I am a pensioner (83 years old) Money was deducted from my FNB account where my pension is paid in. First National Bank says they cannot reverse the debit order because the company SSServine has blocked FNB from doing that. I find it very unfair and it means my money is not safe at the Bank. There is no branch of FNB in my town, I have to travel by taxi to do the reversal, and it takes two days and now after travelling for two days ,they still cannot recover my money. I do not earn much,R600 was taken from my account, last month they took R1500,I do not know who these companies are ,what do I owe them for and how much more are they still going to take from me without FNB protecting my money.I need someone to help me

Helpful (0)

Replies (1)

Palesa R's updateReviewer Update

31 Oct 2021, 15:41

The same happened to my Brother at the same Brach of FNB (Thaba Nchu) R436.63 was deducted end September and end October, the bank says they cannot recover or trace UNICollect but they the phone number *** when we call this number it does not go through not even ring. First National ,please recover my money ,I have never approved these debit orders. I only earn R780 per month, I have to travel by taxi to Thaba Nchu to sort out this problem and still come back with no solution.

Palesa R's update31 Oct 2021, 15:41

Reviewer Update