ZN
Zodwa N
1 reviews | Active since Apr 2011
14 May 2020, 10:05
pending transaction
I made a payment for accommodation on Sunday,the payment was reversed by the service provider however the money is not yet made available into my account,its pending and i need to use the money.
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Zodwa N's updateReviewer Update
17 May 2020, 05:53FNB tried to contact me however i was unable to answer the calls,they then sent me an email with a document to complete regarding the pending money.I rep**** to Palesa's email with the completed document.The next morning the money was made available but no one rep**** to the email sent or called to confirm whether the query is resolved. FNB's customer service is the worst.
ZN
Zodwa N's update17 May 2020, 05:53
Reviewer Update
FNB tried to contact me however i was unable to answer the calls,they then sent me an email with a document to complete regarding the pending money.I rep**** to Palesa's email with the completed document.The next morning the money was made available but no one rep**** to the email sent or called to confirm whether the query is resolved. FNB's customer service is the worst.