1 reviews | Active since Sept 2017
Pending transaction
FNB is really messed up. I have a pendimg transaction that a merchant cancelled.it was for a hotel booking in the US. It was cancelled on the 11th of September 18 days later and FNB hasnt returned my funds! And they expect me to go the bank and request the money back! This is the second time this is happening!!!
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)