Pending complaint
Fnb is failing to repond in time I am the one who always call them for feedbacks in regards to my complaint but still they not willing to assist. I have also asked for a bank letter but they refused !
Hello Xolisa-nomavuka,
In future will you please provide the correct details as the ID number belongs to someone else who was contacted and brought about a lot of confusion, However we truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number. ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Xolisa-nomavuka,
In future will you please provide the correct details as the ID number belongs to someone else who was contacted and brought about a lot of confusion, However we truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number. ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)