TM
Thabile M

1 reviews | Active since Nov 2016

30 Jul 2018, 14:18

Pending authorization

Can someone please contact me as I cannot complain on your site it keeps kicking me out! Can you please release the pending authorization on my business account as I am in a minus and I need to transact.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jul 2018, 15:13
Official

Good day Thabile Maphalala,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Business Banking for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***F was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply30 Jul 2018, 15:13
Official

Good Day
Thabile Maphalala,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***