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Neil N

1 reviews | Active since Jan 2018

24 Jan 2018, 13:43

Penalties for debit Balance on debt review account

Dear FNB

Many thanks for your response and getting me hyped up that something is going to done too correct my account. Unfortunately the results have been the same no progress for almost 5 years. Its really sad as I have a been a Customer of yours since 2002 and in hard times you guys do not remember my loyalty.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jan 2018, 14:06
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***