PENALTIES

HI EVERYONE THIS IS MY THIRD REPORT TO FNB SOUTHGATE PERTAINING TO PENALTIES OF R2500.00 WHICH WAS DEDUCTED FROM R10000.00 FIXED DEPOSIT I HAD WITH FNB,THE ODESITY OF THE CONSULTANT PHONING SAYING I KNEW OF THE PENALTY IN CLOSING MY ACCOUNT BUT NOT TELLING IT GOING TO COST ME R2500.00 OF MY OWN MONEY THEY HAVE DEDUCTED,TRYING TO CONVINCE ME THAT SHE TOLD ME THAT I KNEW THE PENALTIES WILL COST ME SO MUCH.THE NUMBER SHE PHONED ME FROM IS ***,IT SHOWS HOW INCONSIDERATE FNB IS TOWARDS THEIR CLIENTS AS LONG AS IT NOT THEIR MONEY,I SIGNED THE PAPERS WITH PENALTIES ON BECAUSE I WAS TOLD BY THE SUPERVISOR THAT IF I DO NOT SIGN THE MONIES WILL NOT BE RELEASED,I WROTE ON THAT AGREEMENT THAT I WILL SIGN HOWEVER I AM NOT AGREEING WITH THEIR DECISIONS.I STILL WANT MY MONEY AND I WILL NOR REST UNTIL I GET IT BACK