KT
Kirsty T

1 reviews | Active since Feb 2021

02 Feb 2021, 10:18

PayPall and FNB Connection

FNB really needs to sort out the problems with the connection to PayPal!

I have been working really hard to pick my feet up after lockdown and have been working with international clients. THE WHOLE PROCESS OF LINKING PAYPAL TO FNB HAS BEEN PATHETIC and not from PayPal's side. I have been waiting for weeks for this "easy process" to clear. I am a Nedbank Banker but was assured by people working in the bank that the process would be easy and just timely. I have verified my account, connected my Nedbank account to the PayPal account and now I type in my amount and reason for withdrawal and I HAVE A HARD HOLD ON MY ACCOUNT??? this is absolutely pathetic. Operators on the lines are nowhere to be contacted, with me sitting for a good half an hour waiting to be assisted due to "high call volume" I do not buy that AT ALL.

I have been told my FNB that there is no problem on their side, and I must contact PayPal, but then I try phone PayPal and it says the number does not exist!! I need my money!

You need to sort this out, you're making people lose money and not gain it, which is quite rich, considering you're supposed to be a bank.

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