PayPal withdrawal nightmare...FNB is the Worst

I don't even know where to begin but it has taken almost two weeks just to have one simple query resolved and the lack of empathy and information from the so-called consultants is ridiculous. I just want to withdraw funds from my PayPal account and I have done everything required of me not to mention the airtime wasted to call several times with no real resolution. As a non- FNB account holder (and for very good reasons) I would expect that if I use a service that only FNB can provide even to its own account holders then I would receive the same service but it has been an absolute nightmare. The agent I just spoke to was silent throughout the call, did not give any information as when I can expect this to be resolved or what steps I should take from here on out. It has been quite draining just to get MY money from PayPal.

This is exactly why I don't bank with FNB and think they are poor in customer service, they have good ideas and are innovative BUT when it comes to execution and delivery, it's not even Flawed... its a complete disaster. They should consider collaborating with other banks if it's such a hassle to deal with Non- FNB account holders!!!