1 reviews | Active since Jul 2011
Paypal service - anyone there?
<p>I've been trying to reach your Paypal call centre without success for a few days now. "We are currently experiencing high call volumes". E-mails are also unanswered. Do you still offer this "service"? </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
After several e-mails that were left unanswered in an attempt to cancel a paypal transaction I get told today (after holding on for 10 min with the call centre) that the paypal withdraw transaction is about to clear and cannot be cancelled. Apparently this is buried somewhere in "terms and conditions". Why couldn't anyone respond since 30 December? In any case, I have had it with FNB - your service has been abysmal for a while now - it's time for change. Goodbye.
After several e-mails that were left unanswered in an attempt to cancel a paypal transaction I get told today (after holding on for 10 min with the call centre) that the paypal withdraw transaction is about to clear and cannot be cancelled. Apparently this is buried somewhere in "terms and conditions". Why couldn't anyone respond since 30 December? In any case, I have had it with FNB - your service has been abysmal for a while now - it's time for change. Goodbye.