Paypal online Banking
<p>I trues to open an online account with FNB for the purpose of withdrawing funds from paypal (seeing as this is the only way to do it in S.A). I couldnt because the FNB site is picking up that I have an existing profile. I had to sit in the branch for almost 3 hours at the branch on Friday 31 March to have this resolved and left with a reference number and promise of resolution by Tuesday 04 April. FNB sent me an email, the subject of which was the refence number , asking me for a reference number. I responded to them asking for clarity as they already have the reference number and did not get a response. I decided to go to a branch again on Saturday 08 April and spent another 3 hours there only to be given another reference number. I have until 13th April to draw my funds from paypal. Can i get assisatnce on this please.</p>
Good day Ms. sinqobile snow nhlangulela
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. sinqobile snow nhlangulela
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***