PAYPAL ISSUES

I have a Standard Bank Access cheque account. I am unemployed, have no credit card and thus need the money in my PayPal account to pay rent. Because I have no credit card, I cannot verify my PayPal account. I was informed by your staff at Pinecrest in Pinetown that I could open a Smart Save account and that I would be able to receive money that way. How in the world do I verify my PayPal account with a Smart Save account? From what I understand, I need a Smart Cheque account with you. Tell me - what do I need to do? I am not interested in laundering money, my address is verified with Standard Bank and I have proof of address in the form of a lease agreement. Is there ANY WAY FNB can help me? Because I spent an hour in that branch waiting for a consultant only to be told that they do not have an online banking platform and was sent to the opposite branch. That branch was full and it was after 10AM, and staff didn't pay attention to me. What is the story - can I be helped at all?