ES
Eddie S

1 reviews | Active since Oct 2013

15 May 2019, 08:00

Paypal disaster

It had taken over three weeks and several Hellopeter complaints to get my PayPal account linked to my FNB account. I even asked if i could visit their offices at Bank City just get the two accounts linked and plainly refused. So much so to treat senior citizens who help build this country for their convenience. At last i managed to get hold of a laptop and than requested the released yesterday. During my up and down seeking help i believe i am still being treated absolutely without respect as a client. One consultant says the funds will be available immediate. The other says 3 working days. Others days 5 to 8 working day. Misuse of correct information? Yes absolutely. As a measure of goodwill i want FNB with all their flaws and misrepresentations to release my founds on my late mothers birthday which is today.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 May 2019, 08:53
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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