PayPal and FNB are terrible!

I contacted the PayPal Division of First National Bank on the1st of March 2023 as I had a notification from the PayPal Services that I had received funds into my PayPal account.

I tried calling FNB on the PayPal number which I tried speaking English to the lady who answered the call and after a total of 12 minutes she informed me that there were no funds in my PayPal account.

I then decided to email them at ***. I then received the following reply from them.

-------- Original message -------- From: *** Date: Wed, Mar 1, 2023, 11:33 AM

Subject: RE: Transfer of funds from my PayPal account - [External Email] [REF:***] Good day

This is an acknowledgement of your e-mail sent to FNB PayPal Services All e-mail requests will be attended to within 24 hours, with the exception of weekends and public holidays where a delay in response can be expected.

Alternatively, you can reach us on ***

Regards FNB PayPal Services.

I sent another email to them yesterday 2nd March 2023, to which I still have to receive a reply!