ES
Ezmari S

1 reviews | Active since Sept 2014

14 Nov 2019, 06:20

Paypal. ALWAYS Paypal.

I am simply going to paste my previous review here, since NOTHING has changed in the last 2 weeks:

Because of this bank's incompetence, I have almost completely stopped using Paypal as a payment method from clients. However, there are isolated cases every now and then where I have no option but to receive Paypal funds. And without fail, there is ALWAYS an issue when I try to make a withdrawal.

Now, please correct me if I am wrong: 1) we are forced to use FNB since no other bank does Paypal withdrawals; 2) we cannot leave funds in our Paypal accounts because of our country's backwards regulations; 3) the FNB system is almost ALWAYS unable to process transactions (from my experience, at least).

It is a comedy of errors, in my opinion. If there was any way I could end my relationship with FNB tomorrow, I would do so with a smile.

NOTE: DO NOT CALL ME. I am only providing my phone number because this platform gives me no other option. I am not interested in silly excuses. I just want the damn problem to be sorted out.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Nov 2019, 09:31
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

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